Our Warranty Policy

Separ of the Americas warrants the product will be free of defects in material and workmanship, under normal use and service, for one year from date of purchase. If product is determined to be reparable and is within the limited warranty, Separ of the Americas will repair or replace parts with new and/or serviceable used parts.

A product must be returned to Separ of the Americas with prior request for a Return Material Authorization (RMA) number and marked clearly on the return packaging. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense.

Warranty does not apply to any part of the product if it has been altered, neglected, improperly installed, or misused in a way that affects the reliability, as determined by Separ of the Americas.

Certain parts are excluded which are subject to normal wear and tear, e.g. filter element, o-rings, gaskets, etc.

Entire financial liability of Separ of the Americas in no event shall exceed the purchase price for the product.

Separ of the Americas reserves the right to modify its warranty policy at any time, at its sole discretion.

Direct all other warranty related issues to customerservice@separfilter.com.