Separ America LLC strives to provide the most convenient and secure service when shipping orders from Florida, USA. We reserve the right to avoid certain shipping methods to avoid risks of damage to the product and ensure the integrity of package delivery. Weight, dimensions, and destination are considered in the determination of shipping methods.
When considering any of the shipping methods below, please also account for a potential lead time that is required to fulfill your order before it ships.
Domestic (USA)
- If ordering online, the website will provide FedEx rates with various transit times.
- If ordering by phone, the Representative can provide both FedEx and UPS rates upon request.
- Overweight (LTL) shipments require a freight quote, which the Representative can also provide.
International
- If ordering online, the website will provide FedEx rates with various transit times.
- If ordering by phone, the Representative can provide both FedEx, UPS, and DHL rates upon request.
- Overweight (LTL) shipments require a freight quote, which the Representative can also provide.
- Shipping charges do not include customs duties/taxes and are the responsibility of the recipient.
Returns
To request a return:
1. Contact Customer Service at customerservice@separfilter.com or call +1 (954) 523-9396
2. Provide the representative with your original order number.